DELIVERY CHARGES & OPTIONS
Option 1: Royal Mail Signed for delivery: £3.90 (Recommended delivery service for orders below £20)
Option 2: Royal Mail Signed for delivery for orders over £20: FREE
Option 3: Standard Delivery: £2.90 (Please note Rules & Restrictions below.)
Delivery within 3-5 business days using Royal Mail 48 service.
In case of orders less than £20, delivery is charged at £3.90 per order for a signed for tracked service. Customers must select standard delivery at £2.90 for a reduced shipping rate. Please note Rules & Restrictions below.
Most orders are delivered within 3-5 working days (UK mainland), subject to any reasons outside of our control. Our aim is to dispatch your order within 24 hours of receipt, during times of peak demand dispatch may take a little longer. If for any reason we are unable to deliver the particular items we will contact you by email. Delivery could take longer for the following postcodes: AB31, AB33 – 38, AB44, AB45, AB51-56, BT, GY, HS1-9, IM, IV1-56, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3
Rules & Restrictions
Orders are processed for delivery on working days only (Monday through Friday, excluding Bank
We offer a reduced rate Royal Mail 48 Standard Delivery service for our customers to provide shipping options at different rates, however, while we are happy to provide proof of postage, we are unable to accept liability for lost parcels using this service. Lost parcel enquiries will need to be raised with Royal Mail directly.
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.
We are unable to process orders to a P.O Box address. We are sorry that Botanical Lab Online only delivers orders to UK addresses at this time.